PARIS

  I booked a ride to Paris CDG 20 hours in advance. I was provided an email confirmation with a price that was fixed at 75 Euros. This was last night.... read more An hour before the pickup time, the company messaged me to say that the price had gone up to 95 Euros. And then 20 minutes before the pickup time, they messaged me to say they couldn't get me a ride.

For a company offering airport transfers, I am shocked at this totally unprofessional, irresponsible, unethical and unreliable behaviour.

  Our driver was supposed to pick up by 6:40 am per their request not ours. We were ready and waiting but didn't get picked up until around 7:45 am.... read more I wasn't really upset because the company sent me a message on the Whatapps letting me know the driver was running behind. Once he arrived he explained he was waiting on some other people he stopped to pick up but they never came out for the ride as this was a shared ride. The driver was very friendly and talked to us the whole ride to the airport and even took a shortcut way to shave off 30 mins of traffic so we wouldn't be late getting checked in. The process of getting checked in at the Paris airport is a long one but we made it on time thanks to our driver. I would use this service again.

  I booked this service online months ahead of time. When the day came I was really nervous the driver would be late or wouldn't find us or wouldn't show up,... read more but they showed up right on time at the exact time and location I needed and were super friendly. So grateful to have such an easy experience at such an early hour when I was already exhausted and stressed (3:30am for a 6am flight). THANK YOU! I will use them again next time I'm in Paris!

  Driver showed up 45 minutes late. Kept telling us it would be "ok" & "no problem". He was in no hurry to get to the airport and by the... read more time we finally arrived we had less than an hour to try to get boarding passes,...More

  This is the second recent trip I used shuttle.com to and from my Paris home and CDG: it was a disaster. Last trip I arrived at CDG, on arrival... read more called the tel# on the instruction sheet and there was no answer, just disconnect: the info desk called for me, same no response, just disconnect. I took a cab for 50€. For this trip I paid 55€ for meet and greet service: on exiting the arrival door there was no sign with my name, no driver arrived to meet me: after 30